Read Managers as Mentors: Building Partnerships for Learning, 3rd Edition by Chip R. Bell Free Online
Book Title: Managers as Mentors: Building Partnerships for Learning, 3rd Edition|
The author of the book: Chip R. Bell
Edition: Berrett-Koehler Publishers, Inc.
Date of issue: June 3rd 2013
ISBN: No data
ISBN 13: No data
Format files: PDF
The size of the: 532 KB
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Reader ratings: 3.6
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This latest edition of the classic, "Managers as Mentors" is a rapid-fire read that guides leaders in helping associates grow in today's tumultuous organizations. Thoroughly revised throughout with twelve new chapters, this edition places increased emphasis on the mentor acting as a learning catalyst with the protege rather than simply handing down knowledge.
As with previous editions, a fictional case study of a mentor-protege relationship runs through the book. But now this is augmented with interviews with six top US CEOs. New chapters cover topics such as the role of mentoring in spurring innovation and mentoring a diverse and dispersed workforce accustomed to interacting digitally.
Also, new to this edition is the Mentor's Toolkit, six resources to help in developing the mentor-protege relationship. This hands on guide teaches leaders to be the kind of confident coaches integral to learning organizations.
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Read information about the authorThe author of 22 books, Chip's newest book is "Kaleidoscope: Delivering Innovative Service That Sparkles." He is also the author of such bestsellers as:
• "Sprinkles: Creating Awesome Experiences Through Innovative Service"
• "The 9 1/2 Principles of Innovative Service"
• “Take Their Breath Away” (with John R. Patterson)
• "Managers as Mentors" (with Marshall Goldsmith)
• "Service Magic"
• "Managing Knock Your Socks Off Service" (with Ron Zemke)
• "Kaleidoscope: Delivering Innovative Service That Sparkles"
He has served as consultant, trainer or keynote speaker to such major organizations as GE, Microsoft, Nationwide, Marriott, Lockheed-Martin, Cadillac, KeyBank, Ritz-Carlton Hotels, Caterpillar, Eli Lilly, Verizon Wireless, USAA, Merrill Lynch, Hertz, Accenture, Home Depot, Harley-Davidson and Victoria's Secret. Global Gurus has ranked him for the last three straight years among the top three keynote speakers in the world on customer service, with two years in the top slot.
The Chip Bell Group was in 2014 ranked #6 in North America among mid-sized consulting firms for leadership development. He was a highly decorated infantry unit commander in Vietnam with the elite 82nd Airborne and served as a guerrilla tactics instructor at the Army Infantry School.
He has appeared live on CNBC, CNN, Fox Business Network, Bloomberg TV, NPR, ABC and his work has been featured in Fortune, Businessweek, Forbes, Wall Street Journal, USA Today, Inc. Magazine, Entrepreneur Magazine, CEO Magazine, WSJ, MarketWatch, Leader to Leader and Fast Company.
SPECIALITIES: Keynote speaking and consulting on innovative service, customer loyalty, service leadership, mentoring, management, and customer relationship management.
To book Chip as a speaker or consultant, visit www.chipbell.com